Privacy policy

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address, payment information.

Account Information: Login details, preferences, and purchase history (if you create an account).

Device Information: IP address, browser type, operating system, device type, and browsing behavior using cookies or similar technologies.

 

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Send order updates and respond to inquiries

Improve our website and services

Send promotional emails (only if you opt-in)

Comply with legal requirements

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

Service Providers – like payment processors, shipping companies, and email marketing services

Legal Authorities – when required by law or to protect our rights

Analytics Tools – to understand customer behavior (e.g., Google Analytics)

4. Cookies & Tracking Technologies

We use cookies and similar tools to improve your shopping experience, analyze traffic, and show personalized content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, so we encourage you to protect your login credentials.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict certain types of processing

Withdraw consent (where applicable)

File a complaint with a data protection authority

 

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:
📧 Email: britishpetssupplies@gmail.com
📍 Address:

141 Grampian Way
Luton, LU3 3HR
United Kingdom