Shipping policy
📦 Shipping Policy
Thank you for shopping with us! We’re committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below.
🕒 Order Processing
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Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
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Order Verification: We may contact you if additional verification is required before shipping.
🚚 Shipping Rates & Delivery Estimates
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Domestic Shipping:
We offer standard and expedited shipping options within UK.-
Standard Shipping: [2-3 business days] – Free on orders over £20
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Expedited Shipping: [1 business days] – £[5]
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International Shipping:
We ship to select countries outside [UK ]. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Note: Delivery times are estimates and may be affected by carrier delays, holidays, or customs processing.
🌍 Customs, Duties & Taxes (International Orders)
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer.
📦 Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
❗ Missed or Lost Deliveries
If your package is lost in transit or marked as delivered but not received, please contact us at [your support email] within 7 days of the delivery date. We’ll work with the carrier to resolve the issue.
📮 Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.