Shipping Policy

📦 Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below.

🕒 Order Processing

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.

  • Order Verification: We may contact you if additional verification is required before shipping.

🚚 Shipping Rates & Delivery Estimates

  • Domestic Shipping:
    We offer standard and expedited shipping options within UK.

    • Standard Shipping: [2-3 business days] –  Free on orders over £20

    • Expedited Shipping: [1 business days] – £[5]

  • International Shipping:
    We ship to select countries outside [UK ]. Shipping rates and delivery times vary by destination and will be calculated at checkout.

Note: Delivery times are estimates and may be affected by carrier delays, holidays, or customs processing.

🌍 Customs, Duties & Taxes (International Orders)

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer.

📦 Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

❗ Missed or Lost Deliveries

If your package is lost in transit or marked as delivered but not received, please contact us at [your support email] within 7 days of the delivery date. We’ll work with the carrier to resolve the issue.

📮 Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.